Salary: £22,000

Location: Maidstone, Kent

Contract Type: Permanent

Job Description:


Solutions Consultant – £22,000, Maidstone.

My client, an established and well-respected FinTech company are looking for a Junior Solutions Consultant to join the Maidstone based team on a permanent basis.

You will be working within an established team of professionals who you will be able to learn from on a daily basis as well be trained in any area’s necessary. In a short summary, as a Solutions Consultant you will have an in-depth technical knowledge around the product/service of your employer in order to help businesses overcome issues, increase sales, and connect better with their customer base.

As a Solutions Consultant, you will become an expert in all solutions provided by my client whilst ensuring all projects are managed from the start, all the way through to successful completion. With this role, you will be providing support to customers or business partners through telephone, email and in person by travelling to customer sites.

Key Requirements: –

  • Provide product integration consultancy, advice and testing services to partners and system integrators
  • Provide support to partners and end-user customers in relation to their use of payment processing solutions
  • Ensuring that issues are effectively captured and allocated the correct priority level
  • Take ownership of a project or support case, managing it effectively through to completion
  • Ensuring regular communication with customers is maintained during an on-going investigation
  • Whilst resolving issues, make sure the root cause is identified as well to avoid same situation in the future
  • Demonstrate willingness to understand features and solutions as they are released

Experience: –

My client are looking for the below qualities in you in order to be successful within the role

  • Excellent written and verbal communication skills
  • Ability to professionally and confidently speak over the phone and via email
  • Strong knowledge on Windows Operating Systems (Windows 7-10)
  • Positive attitude towards customers, colleagues and work

As a Solutions Consultant working with this company, you will be rewarded with a basic starting salary of £22,000 and will also be entitled to an excellent range of benefits including BUPA healthcare.

If you are interested in this role please click ‘Apply’ and submit your CV for immediate consideration.

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