HR Operations Specialist – Day rate to be discussed, 1 year FTC, office working. Location, Derby (2 days on-site).

Responsibilities:

• You will be an SME which will pick up complex cases for example payroll, escalations, shift queries, absences, and flexible working, all while supporting and future proofing process improvements.
• Managing Complex HR cases and dealing with customer escalations from engagement through to resolution
• Contributing to continuous improvement through identification of recurring queries/new processes/automation/standardisation to simplify, and enhance policies, processes and technologies

Required experience:

• Experience and expertise of delivering HR service operations
• Good understanding of HR technology and experience of the development and deployment of HR systems
• Good understanding of process management and continuous improvement methodologies in an operational environment
• Systems/Technologies= experience with Workday, ServiceNow, SAP, Excel
• Available for the full 1-year FTC

If you are interested in the role, please ‘APPLY’ and submit your CV for immediate consideration.